Lucky Spins Review
Minimum deposit $20. Wagering x35 bonus amount. Free spins given in batches. 7 days to claim bonus. Bonus only available on first deposit. Terms and Conditions apply.
19+ | Gamble responsibly | GambleAware.org | T&C's apply- Massive game library with 6,500+ titles
- Exceptional live casino offering with 850+ tables
- Different cryptocurrencies accepted, with fast withdrawals
- Generous welcome bonus
- 24/7 customer support with quick response times
- Ontario players are completely blocked
- Restrictive bonus with high wagering requirements
- No native mobile apps
- No formal VIP program for high-rollers
- No phone support option
Looking for a new online casino experience in Canada? Our comprehensive Lucky Spins review dives deep into everything this relatively new platform has to offer. Launched in 2022 by White Star B.V., Lucky Spins Casino has quickly made its mark in the Canadian gambling scene with an impressive game library and lightning-fast withdrawals. However, there’s an important catch for Ontario residents that we’ll cover right off the bat.
Important Note for Ontario Players: Lucky Spins Casino is not licensed by the Alcohol and Gaming Commission of Ontario (AGCO) and actively blocks Ontario IP addresses. If you’re located in Ontario, you won’t be able to access or play at this casino.
About Lucky Spins Casino
Lucky Spins burst onto the Canadian casino scene in 2022, operated by the Curacao-based White Star B.V. This Lucky Spins review found that the casino has positioned itself as a go-to destination for Canadian players outside of Ontario, offering an impressive 6,500+ game library that caters to every type of player.
What sets Lucky Spins apart is their focus on variety and speed. With approximately 850 live casino tables – an unusually high number for a casino of this age – they’ve clearly invested heavily in providing a comprehensive gaming experience. The platform operates under dual licensing from the Kahnawake Gaming Commission (licence #00903) and Curacao (licence #8048/JAZ), providing a solid regulatory foundation for Canadian players.
The casino’s commitment to serving the Canadian market is evident in their CAD-friendly banking options and customer support that understands the unique needs of Canadian players. However, the Ontario restriction is a significant limitation that potential players need to be aware of before getting excited about what Lucky Spins has to offer.
Bonuses & Promotions
For Rest-of-Canada Players Only
Lucky Spins offers a generous welcome package that immediately catches the eye: 100% up to C$1,000 plus 250 free spins. The free spins are distributed over five days (50 spins per day), which is a nice touch that extends the welcome experience.
However, our Lucky Spins review must highlight some concerning aspects of these bonus terms:
- 35x wagering requirement on the bonus amount
- 7-day time limit to claim and clear the entire bonus
- 10% contribution from table games and live casino towards wagering
These terms are quite restrictive, especially the seven-day clearing period combined with the high wagering requirement. For a C$1,000 bonus, you’d need to wager C$35,000 within a week, which puts significant pressure on players and may not be achievable for casual gamblers.
Ongoing Promotions:
- Drops & Wins tournaments with C$2 million in monthly prizes
- Spinoleague competitions
- Weekly reload bonuses and races
VIP Program: Currently, Lucky Spins doesn’t offer a formal VIP tier system, which is somewhat disappointing for high-rollers looking for personalized perks and enhanced benefits.
Game Portfolio
One area where Lucky Spins truly shines is their game selection. This Lucky Spins review found over 6,500 titles across various categories:
Slots (5,200+ titles): The bread and butter of the casino, featuring popular hits like Gates of Olympus, Wolf Fang – Treasure Island, and Book of Dead. The selection covers everything from classic three-reel slots to modern video slots with innovative bonus features.
Live Casino (850+ tables): This is where Lucky Spins really stands out. With over 850 live dealer tables from top providers like Evolution Gaming, Pragmatic Live, and Ezugi, they offer one of the most comprehensive live casino experiences available to Canadian players.
Table Games: A solid selection of RNG blackjack, roulette, and baccarat variants for players who prefer the traditional casino experience without live dealers.
Crash Games & Other: Modern favorites like Aviator and Triple Cash-or-Crash add some excitement for players looking for something different.
The game library is powered by industry leaders including Evolution Gaming, Pragmatic Play, NetEnt, Play’n GO, and Games Global/Microgaming, ensuring high-quality gameplay and fair outcomes.
Software Providers
Lucky Spins has partnered with some of the biggest names in the industry:
- Evolution Gaming (live casino leader)
- Pragmatic Play (slots and live games)
- NetEnt (premium slots)
- Play’n GO (mobile-optimized games)
- Games Global/Microgaming (classic and progressive slots)
- Quickspin, Thunderkick, Push Gaming, Red Tiger, BTG (innovative slot mechanics)
This diverse provider lineup ensures that players have access to the latest releases and time-tested classics, with new games being added regularly to keep the experience fresh.
Banking & Payouts
Our Lucky Spins review found that the casino offers a solid range of banking options tailored for Canadian players:
| Payment Method | Deposit Limits | Withdrawal Limits | Processing Time | Fees |
|---|---|---|---|---|
| Interac e-Transfer | C$20 – C$3,000 | C$20 – C$9,950 | 1-24 hours | None |
| Visa/Mastercard | C$20 – C$3,500 | N/A | N/A | None |
| MuchBetter | C$20 – C$20,000 | C$20 – C$20,000 | Instant | None |
| Cryptocurrency | C$20 – C$50,000 | C$20 – C$50,000 | Under 2 hours | Network fees only |
Withdrawal Limits: Minimum C$20, maximum C$50,000 (crypto) or C$9,950 (Interac)
The standout feature here is the cryptocurrency processing speed – under 2 hours for crypto withdrawals is impressive and puts Lucky Spins ahead of many competitors. Interac e-Transfer remains the most popular option for Canadian players, and the 1-24 hour processing time is reasonable for this payment method.
Mobile & App Experience
Lucky Spins doesn’t offer native mobile apps for iOS or Android, but their responsive website performs admirably on mobile devices. Testing on iPhone 14 and Galaxy S21 showed that the mobile site loads over 3,000 titles with minimal lag, providing a smooth gaming experience on the go.
The mobile interface is intuitive and well-designed, making it easy to navigate through the extensive game library, access banking options, and contact customer support. While native apps would be a nice addition, the mobile website functionality is solid enough that most players won’t feel like they’re missing out.
Security, Fair Play & Licensing
Security is taken seriously at Lucky Spins:
- Licensing: Dual licenses from Kahnawake Gaming Commission and Curacao
- Encryption: 256-bit SSL encryption protects all data transmissions
- Additional Security: Cloudflare Web Application Firewall and optional two-factor authentication
- Fair Play: RNG certificates from iTechLabs ensure game fairness
- Responsible Gaming: Basic tools including deposit limits, time-outs, and self-exclusion
However, this Lucky Spins review notes that the responsible gaming tools are somewhat limited compared to what you’d find at MGA-licensed casinos. The absence of in-dashboard loss limits is particularly noticeable for players who want more granular control over their spending.
Customer Support
Lucky Spins offers 24/7 live chat support with an average wait time of under 3 minutes, which is quite good. Email support is also available at [email protected]. However, there’s no phone support option, which some players might find limiting, especially for complex issues.
The live chat agents are knowledgeable about the casino’s offerings and can handle most queries efficiently. The support team understands the Canadian market well and can provide relevant information about banking options and regional restrictions.
Registration & KYC Process
Getting started at Lucky Spins is straightforward:
- Sign Up: Click the registration button and provide your email and password
- Personal Details: Complete your profile with date of birth, address, and phone number
- Email Verification: Confirm your account through the verification email
- First Deposit: Make a minimum deposit of C$20 (bonus is optional)
- KYC Verification: Before your first withdrawal, upload government-issued ID and proof of address
For higher withdrawal limits, you may need to provide proof of funds. The verification process is standard for the industry, though some players might find it tedious when they’re eager to start playing.
Ontario & Canadian Legal Considerations
This is a crucial section of our Lucky Spins review:
Rest of Canada: Lucky Spins welcomes players from all Canadian provinces except Ontario. The casino operates legally under their Kahnawake and Curacao licenses and offers full CAD support.
Ontario: The casino is NOT registered with iGaming Ontario and actively blocks Ontario residents from accessing the site. If you’re in Ontario, you won’t be able to create an account or play any games. Ontario players should look for AGCO-licensed alternatives that operate legally within the province.
This geographical restriction significantly limits Lucky Spins’ potential Canadian player base, as Ontario represents a large portion of the Canadian gambling market.
Final Verdict
Our comprehensive Lucky Spins review reveals a casino that excels in game variety and withdrawal speed but comes with significant limitations. For Canadian players outside of Ontario, Lucky Spins offers an impressive gaming experience with one of the largest game libraries available and particularly strong live casino options.
However, the restrictive bonus terms are a concern. The combination of 35x wagering requirements and a seven-day clearing period makes the welcome bonus challenging to complete for most casual players. Additionally, the complete exclusion of Ontario players significantly limits the casino’s appeal in the Canadian market.
Lucky Spins is best suited for experienced players who prioritize game variety and fast payouts over generous bonus terms. The casino shows promise but needs to address its bonus structure and expand its regulatory compliance to truly succeed in the competitive Canadian market.
Lucky Spins Casino offers solid fundamentals with room for improvement in player-friendly policies and broader market access. For eligible Canadian players seeking variety and speed, it’s worth considering, but approach the bonuses with realistic expectations about the wagering requirements.
Lucky spins takes your deposit, ask your all ID related to your bank cards and credit cards and then took your money away.
Hello Jack,
Thanks for leaving your Lucky Spins review.
We’re sorry to hear about your negative experience with them. Unfortunately, we don’t have access to your personal account.
We hope that you’ll manage to solve your issue as soon as possible.
Best Regards,
Casino Professor Team
Currently awaiting withdrawal from them lucky spin, I had the worst experience with Leo Vegas casino lost well over 900 of my own money and tried to withdrawal 2400 I had won, then they knocked it down to 900 and had to provide so much more proof and unusual proof from the bank that even my bank said it was a scam and unheard of especially in canada end of the day I didn’t get my 900 or the winnings” so I truly hope it isn’t the same .. I’ll update the review.. once I see a deposit from lucky spin
Hello Marlee,
Thanks for leaving your Lucky Spins Casino review.
We’re sorry you’ve had an issue with the withdrawal process. Unfortunately, we can’t access your personal account to check this for you. Hopefully, they will get back to you as soon as possible to fix this.
All the best,
Casino Professor Team
Im having the same problem
I been trying to withdraw my money from the wallet. Its always telling me verify fail
Hi Elgin,
Thanks for reaching out about your experience.
We’re sorry to hear about your issues with this site. Unfortunately, we cannot access your account from our side.
We suggest you contact customer support. They should be able to fix this for you.
Best regards,
Casino Professor Team
Well I am so disappointed in this site. I won $2500.00. Then they accused me of fraud and then told me it was an error and I didn’t do fraud. So they sent me $400.00 that I deposited and didn’t give me my winnings. They closed my account. After several emails they won’t say why they won’t send me my winnings or reopen my account. I am currently checking into to legal action.
Hi Faye,
Thanks for sharing your experience with this site.
We’re really sorry to hear about your issue. Unfortunately, this is something we cannot check for you as we don’t have access to player accounts.
We suggest you keep contacting customer support. Hopefully, they will be able to help you with this.
Best regards,
Casino Professor Team
I have contacted them at least 10 times in the last 5 days. They keep saying the email they sent accusing me a fraud was sent in error. But they still closed my account and refused to reopen. I was very polite with them and thought once they realized I only use my CC on their account they would reopen and give me my winnings. But every email that comes back they quote there fraud policy. Then says smile and have a great day!
I emailed them again and ask for the online license #. I will put in a complaint.
If they don’t give it to me I think they have to have it on their page somewhere.
I deposit my money ober $3000 in total and one time i won around $3300. They say something about over bet rules says my bet was over the limit. I only jusy played $4-$8 bets. I tried to withdraw $3300. They refused to give the money back.
Inow i read some reviews on here seems like they are not giving people the prize of what they’ve won from the game…
Hello Min,
Thanks for letting us know about your experience at Lucky Spins Casino.
We’re sorry about the issue you had with the withdrawal. Unfortunately, we cannot access any player’s account from our side. Therefore, we suggest you contact their customer support. Hopefully, they’ll be able to solve your problem.
Best Regards,
Casino Professor Team
Good casino to play at. Lot of valid games had a good time. Unfortunately, withdrawal bit slow should be faster! Asked support why so long and still waiting
Hello Alexander,
Thanks for sharing your experience at Lucky Spins. Happy to see that you had a good time while playing there.
Regarding withdrawals, unfortunately we don’t have access to players’ accounts. So, you need to wait for a reply from their side and hopefully they will help you sorting it out.
Regards,
Casino Professor
Not bad casino. They have lots of games its nice! Very difficult to win with bonus and free spins I didnt win anything…
Hello Cody,
Thanks for sharing with us your experience at Lucky Spins.
Happy to hear that you enjoyed the games available. Regarding the bonus and free spins, unfortunately it’s not easy to win as you are playing games of chances.
Best regards,
Casino Professor