ComeOn Review

Looking for a reliable online casino that truly understands Canadian players? ComeOn Casino has been making waves in the Canadian gaming scene since entering Ontario’s regulated market in April 2022. But is it worth your time and money? We’ve made an exhaustive ComeOn review, and bring you everything you need to know.

About ComeOn Casino

ComeOn Casino isn’t exactly new to the game – they’ve been operating globally since 2008, building a solid reputation across multiple markets. What makes them particularly interesting for Canadian players is their commitment to our market, evidenced by their entry into Ontario’s regulated framework in April 2022.

The casino operates under two distinct entities depending on where you’re playing from. Ontario residents play through Bunchberry Ltd, which holds a proper AGCO (Alcohol and Gaming Commission of Ontario) licence. If you’re elsewhere in Canada, you’ll be playing on their main site operated by Co-Gaming Ltd under Malta Gaming Authority and Gibraltar licensing.

This dual approach means ComeOn can offer tailored experiences for different Canadian jurisdictions while maintaining the highest regulatory standards. It’s refreshing to see an operator that takes compliance seriously rather than trying to squeeze through regulatory loopholes.

Game Portfolio: Quality Over Quantity

Slot Games That Actually Deliver

Our ComeOn review found that this casino’s selection is where they really shine. Ontario players get access to over 1,000 titles, while the rest of Canada enjoys an even larger library of 2,000+ games. But here’s the thing – it’s not just about numbers. They’ve curated their collection to include genuine crowd-pleasers and industry favourites.

You’ll find all the heavy hitters here: Sweet Bonanza with its tumbling reels and massive multipliers that can reach up to 21,175x your stake, Book of Dead for that classic adventure feel with Rich Wilde exploring ancient Egyptian tombs, and Reactoonz if you’re into quirky alien-themed action with cascading wins. These aren’t just random picks – they’re consistently rated among players’ top choices across Canadian casino sites.

The slot library spans every conceivable theme and mechanic. Whether you’re drawn to Pragmatic Play’s high-volatility offerings like Gates of Olympus, NetEnt’s cinematic experiences such as Gonzo’s Quest, or Play’n GO’s mythology-inspired adventures, there’s genuine variety here. What’s particularly impressive is the Return to Player (RTP) transparency, with most slots clearly displaying percentages between 94% and 97% – competitive rates that give players fair value.

Table Games for the Traditionalists

While slots might steal the spotlight, ComeOn hasn’t forgotten about table game enthusiasts. Their RNG blackjack variants offer different rule sets to keep things interesting, including European Blackjack, Atlantic City Blackjack, and Multi-Hand variations. The house edge remains competitive across all variants, typically around 0.5% with basic strategy.

Their roulette selection covers both European (single zero) and American (double zero) styles, with variants like Lightning Roulette adding random multipliers. For players who understand the mathematics, European variants offer better odds with their 2.7% house edge compared to American roulette’s 5.26%.

Baccarat fans get several variants including classic Punto Banco, Baccarat Squeeze, and Speed Baccarat, maintaining the traditional 1.06% house edge on banker bets. Video poker deserves special mention, with variants like Jacks or Better and Deuces Wild offering some of the best theoretical returns when played with optimal strategy.

Live Casino: The Ruby Lounge Experience

Here’s where ComeOn sets itself apart from many competitors. Their “Ruby Lounge” features in-house live dealer tables specifically designed for the Canadian market. Beyond their proprietary offerings, they’ve partnered with Evolution Gaming and Pragmatic Play Live to deliver that authentic casino atmosphere right to your screen.

The streaming quality is consistently solid, with HD video streams that adapt to your connection speed automatically. Dealers are professional and engaging, with many speaking both English and French – a thoughtful touch for Canadian players. The chat functionality works smoothly, allowing real-time interaction without disrupting gameplay.

Evolution Gaming tables include signature games like Lightning Roulette, Crazy Time, and Monopoly Live – game show-style experiences that blend traditional casino games with entertainment elements. These feature elaborate studio setups with massive wheels and potential payouts reaching 500,000x your bet.

Pragmatic Play Live contributes Mega Wheel and Sweet Bonanza Candyland, providing different aesthetics and gameplay mechanics for variety. Betting limits accommodate both casual players (minimum bets as low as $0.10) and high rollers (maximum bets reaching $5,000+ on some tables). Technical performance is solid – games load quickly and mobile streaming quality rivals the desktop experience.

Software Providers: The Industry’s Best

ComeOn has clearly prioritised quality partnerships over quantity when it comes to game providers. Their roster reads like a who’s who of the industry:

• Microgaming (Games Global): The pioneers behind many of casino gaming’s most beloved titles
• NetEnt: Known for their stunning visuals and innovative mechanics
• Play’n GO: Masters of mobile-optimised gaming
• Pragmatic Play: Delivering both slots and live casino excellence
• Playtech: Bringing decades of gaming expertise
• Evolution Gaming: The undisputed leaders in live dealer experiences
• Yggdrasil, Thunderkick, Relax Gaming, Red Tiger: Each bringing their unique flavour to the mix

This isn’t a case of throwing everything at the wall to see what sticks. Each provider brings something special to the table, ensuring the game library feels cohesive rather than chaotic.

Banking: Tailored for Canadian Players

One of the most frustrating aspects of many international casinos is their payment methods – or lack thereof for Canadian players. ComeOn gets this right by offering genuinely Canadian-friendly banking options.

Deposit Methods

Withdrawal Options and Speed

Here’s where ComeOn really impresses Canadian players. Interac withdrawals typically process within 24 hours – sometimes even faster. That’s genuinely quick for the Canadian market, where some casinos still take 3-5 business days for the same transaction.

The withdrawal process is straightforward: request your cash-out through the cashier, provide any required verification documents, and wait for processing. First-time withdrawals may take slightly longer due to additional security checks.

Processing times by method:

• Interac e-Transfer: 4-24 hours (fastest option)
• MuchBetter: 4-24 hours
• Visa/Mastercard: 2-5 business days
• iDebit/Instadebit: 1-3 business days

Withdrawal Limits and Fees:

• Minimum withdrawal: $15 (Interac) to $20 (other methods)
• Maximum withdrawal: Up to $15,000 depending on method
• Important: You get two free withdrawals per month, after which there’s a $3.20 fee

The fee structure is worth noting. While two free withdrawals per month should cover most casual players, frequent cash-out players might find this limiting. However, the speed and reliability of their Interac processing often makes up for it. Security measures include mandatory identity verification and anti-money laundering compliance checks that protect players by ensuring legitimate account ownership.

Mobile Gaming: Apps That Actually Work

Let’s be honest – many casino “mobile apps” are just poorly optimised websites wrapped in an app shell. ComeOn takes a different approach with genuine native applications for both iOS and Android platforms.

iOS users can download directly from the App Store, while Android users need to sideload the APK (since Google Play doesn’t allow real-money casino apps in Canada). The sideloading process is straightforward, and ComeOn provides clear instructions with security verification steps.

The mobile experience genuinely mirrors the desktop version. Games load quickly, the cashier functions seamlessly, and navigation feels intuitive. Whether you’re spinning slots during your commute or placing live bets from your couch, the experience remains consistently smooth.

Key mobile features include touch-optimised game controls, biometric login support (fingerprint and Face ID), and push notifications for account updates. The live chat function works particularly well on mobile, with a floating chat bubble that doesn’t interfere with gameplay.

Battery and data usage are reasonable – an hour of slot play typically consumes 15-25MB of data, while live casino games use more (40-60MB per hour) due to video streaming. The adaptive quality ensures smooth performance even on slower connections.

Security and Responsible Gaming

Operating in Canada’s regulated environment means ComeOn must meet stringent security and player protection standards. They’ve implemented 128-bit SSL encryption for all transactions and personal data, which is industry standard for financial institutions.

Know Your Customer (KYC) requirements are mandatory and thoroughly enforced. You’ll need to verify your identity with photo ID and proof of address. For cumulative deposits over $10,000, additional source-of-funds documentation is required – this might seem excessive, but it’s actually protecting both you and the casino from potential issues.

Responsible Gaming Tools

ComeOn provides comprehensive responsible gaming controls:

• Deposit limits: Set daily, weekly, or monthly limits
• Time limits: Control how long you spend playing
• Loss limits: Cap how much you can lose in a given period
• Reality checks: Regular pop-ups reminding you how long you’ve been playing
• Self-exclusion: Temporary or permanent account closure options

For Ontario players, direct links to ConnexOntario support services are prominently displayed throughout the site.

Customer Support

This is one area where ComeOn could definitely step up their game, particularly for Ontario players. Live chat is available, but only from 4:00 AM to 3:00 PM EST for Ontario residents. That’s a pretty narrow window that misses many evening players entirely – precisely when most recreational players are active.

Players elsewhere in Canada get 24/7 live chat access, which seems unfair but might be due to regulatory or staffing constraints in the Ontario market. This creates a frustrating two-tier support system.

Email support is available through a web form system rather than direct email addresses. Responses typically arrive within 24 hours during business days, though weekend inquiries may take longer. The support team is knowledgeable and helpful when you can reach them, but the limited availability is definitely a weakness.

Support capabilities include:

• Language support: English and French
• Response time: Live chat queue times usually under 3 minutes during operating hours
• Issue resolution: Generally competent with account, payment, and technical problems

No telephone support is offered, which might frustrate players who prefer speaking to someone directly about account or payment issues. The knowledge base and FAQ section is comprehensive and well-organized, covering most routine questions, though it’s not a substitute for real-time human support when problems arise during active play.

Registration Process: Straightforward but Thorough

Getting started with ComeOn follows a pretty standard but thorough process:

1. Basic Details: Email address and secure password creation
2. Personal Information: Full name, date of birth, address, and phone number
3. Verification: SMS and email confirmation codes
4. Documentation: Photo ID and proof of address upload
5. First Deposit: Choose your preferred payment method and minimum $10 deposit

The entire process typically takes 15-20 minutes if you have your documents ready. Account verification can take 24-48 hours, but you can usually start playing immediately with deposits under $1,000.

Legal Landscape: Ontario vs Rest of Canada

Understanding where you can legally play is crucial, and ComeOn’s approach reflects Canada’s complex regulatory environment.

Ontario Players: You’re playing on a fully regulated, AGCO-licensed platform. This means strong player protections, regulated game fairness, and proper dispute resolution processes. However, promotional bonuses cannot be advertised or offered due to Ontario’s advertising restrictions.

Rest of Canada: Players access the main site under Malta Gaming Authority licensing. This includes full bonus offerings (which we’ll detail below) and the complete game library. The MGA licence is well-respected internationally and provides solid player protections.

Regional Notes: While Quebec has its own provincial lottery corporation, online casino play isn’t explicitly prohibited for residents. Atlantic provinces generally allow access, though Prince Edward Island and Nova Scotia players should verify local regulations.

Bonuses and Promotions (Rest of Canada Only)

Note: The following section doesn’t apply to Ontario players due to provincial advertising restrictions.

For Canadian players outside Ontario, ComeOn offers a substantial welcome package designed to get you started with extra playing funds.

Welcome Bonus Package

• Structure: Three-deposit bonus system
• Matching: 100% to 150% depending on deposit size
• Maximum Bonus: Up to $1,500 total across all three deposits
• Wagering Requirements: 40x the bonus amount
• Time Limit: 30 days to meet wagering requirements
• Minimum Deposit: $20 to qualify

Game Contribution to Wagering:

• Slots: 100% (every $1 wagered counts as $1 toward requirements)
• Table Games: 10% (every $10 wagered counts as $1 toward requirements)
• Live Casino: 10%

Ongoing Promotions

• Drops & Wins: Regular slot tournaments with prize pools
• Loyalty Points Shop: Accumulate points through play and exchange for free spins or bonus cash
• VIP Programme: Invitation-only for high-volume players
• Live Casino Welcome: Alternative bonus specifically for live dealer game fans

The 40x wagering requirement is fairly standard for the industry, though not particularly generous. The 30-day timeframe is reasonable for most players, and the game restrictions are typical.

What Sets ComeOn Apart

Integrated Sportsbook-Casino Wallet

One genuinely useful feature is ComeOn’s unified wallet system. If you’re into both casino games and sports betting, you can seamlessly move funds between both platforms without separate transactions or complicated transfers.

Canadian Market Focus

Many international casinos treat Canada as an afterthought, but ComeOn has clearly invested in understanding and serving Canadian players specifically. From Interac integration to proper customer service hours, the attention to local preferences shows.

Regulatory Compliance

In an industry where some operators try to skirt regulations, ComeOn’s full compliance with both AGCO and MGA standards provides genuine peace of mind. You’re not gambling with a platform that might suddenly become unavailable.

Areas for Improvement

While ComeOn does many things right, there are definitely areas where they could enhance the player experience:

Customer Support Hours: The limited live chat availability for Ontario players is genuinely problematic. Evening and weekend support would significantly improve the experience.

Withdrawal Fees: While two free withdrawals per month covers casual players, the $3.20 fee for additional cash-outs feels unnecessary, especially given that Interac transactions cost the casino very little to process.

Bonus Terms: For rest-of-Canada players, the 40x wagering requirements are on the higher side of industry standards. Some competitors offer more generous terms.

Game Filters: The lobby could benefit from more sophisticated filtering options to help players find specific types of games more easily.

Final Verdict

ComeOn Casino represents a solid, reliable choice for Canadian players who prioritise regulatory compliance and quality gaming over flashy bonuses or gimmicky features. They’ve clearly invested in understanding the Canadian market and delivering an experience tailored to our preferences and regulatory requirements.

Best For: Players who want a trustworthy, well-regulated casino with excellent game variety and fast payouts. Particularly appealing if you enjoy both casino games and sports betting through their integrated wallet system.

Consider Alternatives If: You need 24/7 customer support, make frequent withdrawals (more than twice monthly), or prioritise the most generous bonus terms available in the market.

The platform isn’t perfect – the customer support limitations and withdrawal fees are genuine drawbacks that affect the overall player experience. However, for players who value reliability, regulatory compliance, and a quality gaming experience over flashy promotions, ComeOn delivers where it matters most.

Their commitment to the Canadian market, evidenced by proper licensing and local payment method integration, suggests they’re here for the long term rather than seeking quick profits. In an industry where trust is paramount and regulatory changes are frequent, that long-term commitment is worth quite a lot.

Overall Rating Breakdown:

• Game Selection: 8.5/10 (excellent variety and quality providers)
• Banking & Payments: 8/10 (fast Interac, but fees after two withdrawals)
• Mobile Experience: 9/10 (excellent native apps)
• Customer Support: 6/10 (limited hours for Ontario players)
• Security & Licensing: 9/10 (proper regulatory compliance)
• User Experience: 8/10 (intuitive design, reliable performance)

Frequently Asked Questions

Is ComeOn Casino legal and safe to play at in Canada?

Yes, ComeOn operates under proper licensing for Canadian players. Ontario residents play through an AGCO-licensed entity (Bunchberry Ltd), while players elsewhere in Canada access the Malta Gaming Authority-licensed platform. Both licences provide strong player protections and regulatory oversight.

What’s the minimum deposit at ComeOn Casino?

The minimum deposit is $10 across all payment methods. This low threshold makes the casino accessible to players with smaller budgets while still allowing access to the full game library.

How fast are withdrawal payments?

Interac and MuchBetter withdrawals typically process within 24 hours, often faster. Credit card withdrawals take 2-5 business days. All withdrawals are subject to a brief review period for security purposes, but ComeOn is generally efficient with payment processing.

Does ComeOn have a mobile app?

Yes, ComeOn offers native mobile apps for both iOS and Android. iOS users can download from the App Store, while Android users need to sideload the APK from ComeOn’s website (due to Google Play restrictions on real-money gambling apps in Canada).

Are there any withdrawal fees?

You get two free withdrawals per calendar month. After that, there’s a $3.20 fee per withdrawal. This fee structure is clearly disclosed and applies regardless of the withdrawal method chosen.

Why can’t Ontario players get bonuses?

Ontario’s gaming regulations restrict how operators can advertise and offer promotional bonuses. This is a regulatory requirement, not a ComeOn policy decision. Players elsewhere in Canada have access to the full promotional offerings.

What payment methods work for Canadian players?

ComeOn supports all major Canadian payment preferences: Interac (most popular), Visa, Mastercard, MuchBetter, iDebit, Instadebit, and Paysafecard. Notably, they don’t accept cryptocurrency payments, focusing instead on traditional and e-wallet options.

Is there a loyalty programme?

Yes, ComeOn operates a points-based loyalty system where regular play accumulates points that can be exchanged for free spins or bonus cash. High-volume players may receive invitations to their VIP programme with additional perks and personalised service.

Remember: 19+ | Play responsibly | If you or someone you know has a gambling problem, ConnexOntario.ca provides confidential support at 1-866-531-2600